Andy Chu

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Hello, I’m Andy.

A Senior Product Designer who likes asking critical questions.

I specialise in transforming research insights into design strategy & execution that drive business impact. I help companies elevate their products and advance their design teams.

More about me

Lufthansa . Siemens . Hugo Boss . Charité . Groupify . NHS

Professional Highlights

User Centred Design

Contribute research, workshops, interviews and testing.

Design Leadership

Lead design thinking, strategy and execution to solve defined problems.

Scaling Experience

Establish systems thinking and scalability into new opportunity for sustainable growth.

Evidence Based

Challenge assumptions with data evidence, measurements and feedbacks.

Cross Function Collaboration

Lwith researchers, engineers, data scientists, PM, and QA.

Business Contribution

Align product design strategy with product KPIs and business goal.

Current

MySense.ai Health Analytics

I lead the design strategy at MySense, focusing on scaling and enhancing product performance. Leveraging our AI models and data science applications, I guide design execution to deliver impactful functionality and intuitive UX. Additionally I drive business growth through collaborative research and workshops with cross-functional teams.

Case Study

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Lufthansa Cabin System

Collaborating with the Lufthansa Innovation team, we explored new ways of working for cabin crew to enhance their daily tasks. I designed and facilitated workshops with flight attendants, then transform the insights into specific features through a user-centered design approach. I worked on the MVP demonstrate in a flight simulation at the end to evaluate our design with their engineer.

Case Study

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NHS Testing & Feedback

Through a workshop with NHS physiotherapists, we framed a design approach that:

1. Providing clear, accessible instructions to accommodates patients’ understanding of physiotherapy

2. Allowing physiotherapists to track the progress. I drive design ideation ultimately aimed to make breathing therapy more effective and manageable.

Case Study

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Bliss. private beta Personal Growing

Applying AI and language models to personal development is the main idea of Bliss. I define and shape the product experience to help users explore their childhood, reflect on their challenges, and discover connections. I specially focus on provides guided pathways for self-discovery, structured evaluations to measure progress, and tailored approaches to support continuous learning and personal growth to users.

Join iOS Beta

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COGS. beta Remote Therapy

Collaborating with Futurilla Ltd, we delivered design consultation for Cognitive Stimulation Therapy groups across the Southwest and developed COGS. I led the research and design strategy for the core functionality of COGS that enable therapists to manage, organising and prepare their remote sessions for supporting people at all stages of dementia.

Join iPadOS Beta

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What people are saying…

Business Impacted

“Andy’s comprehensive understanding on customer insights significantly contributes to the provision of accurate designs that align with business goals.”

👨🏻  Product Lead / MySense

Objective Evidence

“Andy is good at communicating and reasoning behind the design decisions with supporting evidence to the team and taking feedbacks on board.”

👨🏻‍🦲  CTO / MySense

Design Influence

Andy is a creative, out-of-the-box thinking, passionate designer with great interpersonal skills! He always pushed the business forward with design approaches from users feedbacks.”

👱🏻‍♀️  CEO / Mermaid Studios

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