My passion is rooted in the discovery phase of the design process where I can observe user behaviour, define initial problems, and establish objective measurements.
I am originally from Hong Kong, I completed my Master’s in UK and started working in Berlin. From there came experience to work with companies like Lufthansa, Siemens, and Charité before I decided to move back to England. 2018-2020
By collaborating with other professionals, we made impactful design decisions. My responsibility was to explored design approaches to address users’ frustrations with existing products. Additionally, I started lecturing at university as an associate mentor. 2020-2023
I shifted my focus to the senior role and dedicated more time into driving stakeholders interview and workshops, crafting product strategies and new opportunity for the team, and managing qualitative testing to evaluate product performance. 2023-Now
💛 I am currently helping people to discover potential diagnoses sooner for their loved ones
MySense.ai / Health Analytics
Projects
Bliss. private beta / Personal Growing
COGS. beta / Cognitive Therapy
NHS / Testing & Feedback
Lufthansa / Cabin System