My passion is rooted in the discovery phase of the design process where I can observe user behaviour, uncover contextual details, and define initial problems.
I am originally from Hong Kong, I completed my Master’s in UK and started working in Berlin. From there came experience to work with companies like Lufthansa, Siemens, and Charité before I decided to move back to England. 2018-2020
By collaborating with other professionals, we made impactful design decisions and ensured that products’ functionalities were measurable. My responsibility was to understand their frustrations with existing products and explore possible design solutions to address them. Additionally, I started delivering lectures at university as an associate mentor. 2020-2023
I shifted my focus to the senior role and dedicated more time into guiding stakeholders through design thinking workshops, crafting product strategies and design directions for the team, and managing qualitative testing to evaluate product performance. 2023-Now
